Privacy Policy
Last updated: January 1, 2024
1. Introduction
CultMatch ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered recruitment platform.
2. Information We Collect
Information You Provide
- Account information (name, email, company details)
- Candidate data uploaded to the platform
- Communication preferences
- Payment information (processed by secure third-party providers)
Information Collected Automatically
- Usage data and analytics
- Device and browser information
- IP address and location data
- Cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process AI-powered candidate assessments
- Send service-related communications
- Respond to inquiries and provide support
- Analyze usage patterns to improve the platform
- Comply with legal obligations
4. AI Processing
Our platform uses artificial intelligence to analyze candidate data, including phone interviews, video interviews, and assessment responses. This processing is performed to:
- Evaluate candidate responses and qualifications
- Generate culture fit scores
- Provide insights and recommendations
AI processing is subject to human oversight, and customers can request human review of any automated decision.
5. Data Sharing
We may share your information with:
- Service providers who assist in operating our platform
- Professional advisors (lawyers, accountants, auditors)
- Law enforcement when required by law
- Acquirers in the event of a business transaction
We do not sell personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- Encryption at rest and in transit
- Access controls and authentication
- Regular security audits and penetration testing
- SOC 2 Type II certified infrastructure
7. Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Candidate data is retained according to your organization's settings and applicable laws.
8. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your data
- Object to processing
- Data portability
- Withdraw consent
9. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We use appropriate safeguards such as Standard Contractual Clauses for such transfers.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@cultmatch.com
Address: 100 Market Street, Suite 300, San Francisco, CA 94102